Your usage

Choose Usage in the menu on the left. It is the last item, below QR Codes. The page opens with a short reminder that only inspections are billable, that registering a door and post-remedial forms are free, and that demo client work is left off the page. While the figures are loading you will see Loading usage. The page always shows your whole history, from the day your account began, so there is nothing to set before you can read it.

The four boxes across the top count billable scans only.

• This Month, This Quarter and This Year each show the count so far, with the period named underneath.
• All Time is every billable scan since your account began.

Beside the first three numbers is a small comparison with the period before, for example +12 vs Aug. A green arrow means you have done more than last time, a red arrow means fewer, and a grey dash means the same. This Year only shows a comparison once you have scans from the year before.

This chart shows your billable scans for each of the last 12 months, across all engineers, ending with the current month. The number above each bar is the count for that month. A month with no billable scans shows a faint flat line and no number. Free scans are left out of the bars, so the chart always agrees with the four figures above it and with the Billable column in the tables below.

This table breaks your scans down by type. The columns are Registration, Initial Survey, Routine, Post Remedial and Billable. The newest period is at the top, and the bottom row, All periods, adds everything up. A faint dot means zero.

Billable is Initial Survey plus Routine. Registration and Post Remedial are shown for your information only, so the four type columns will not add up to the Billable column. For months before September 2026, when post-remedial forms were still billable, the Billable column includes them.

Use Monthly, Quarterly or Annual to change how the rows are grouped. This choice is for the whole page: the Engineer Breakdown and Client Breakdown further down follow it too.

Tip: Click Export CSV to save the table you are looking at as a spreadsheet file. The file is named after the view, for example usage-monthly.csv, and includes the All periods row.

This section shows who carried out each scan. It has the same columns as the table above, in two boxes.

• Internal Engineers (marked YOUR TEAM) are your own engineers. They share one app login, so each person is listed by the name they signed with when they completed the work. If no name was given, the row reads Name not recorded.
• External Engineers (marked CONTRACTORS) are listed by their company name. If DoorTRACE holds no company name for an engineer, their own name is shown instead.

The list at the top right of the section chooses the period. It opens on the current month, quarter or year, to match the buttons above, and you can pick an earlier period or All time. Engineers are sorted with the most billable scans first, and an engineer with nothing in the chosen period is not listed. An engineer you have since removed still appears against the work they did.

Tip: Your own engineers are grouped by the exact name they sign with. If one person signs as "John Smith" on one job and "J Smith" on the next, they will show as two rows. Ask your engineers to sign the same way each time.

This table shows the scans recorded against each of your clients, which is useful when you pass the cost of inspections on to them. It has its own period list at the top right, which works in the same way as the one for engineers. Clients are sorted with the most billable scans first, and a client with nothing in the chosen period is not listed. A client you have archived still appears for the periods when work was done for them.

Your demo client never appears here, because demo work is not counted. If a scan cannot be matched to a client, it is grouped under Unassigned so the totals still agree with the rest of the page.